Euro Internet Boosters
No more scary bills for going online in Europe
On 1st March T-Mobile introduced Euro Internet and Euro Broadband Boosters for data usage in EU countries for all its customers. In order to be able to access and use any services based on Internet connectivity abroad, either on your phone or on your laptop, you will now need to purchase a Booster. You will need a booster in order to be able to browse the Internet, receive / send emails and use phone applications.
Why are we doing this?
We are making these changes so you can confidently predict and manage your mobile costs without worrying about the cost of staying connected to family and friends whilst abroad.
What happens when I want to use Internet on my phone or my laptop in an EU country?
When you try to connect to the Internet either from your phone or your Mobile Broadband enabled laptop, you will be prompted to purchase a Booster by either an SMS or by a landing page in your internet browser. You will not be able to use any Internet services until you have purchased a Booster.
Euro Internet Boosters (for your phone)
| Booster | Cost | How long is it for | What you could do with it |
|---|---|---|---|
| Euro Internet 3MB | £1 |
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| Euro Internet 20MB | £5 |
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| Euro Internet 50MB | £10 |
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Euro Broadband Boosters (for your laptop)
| Booster | Cost | How long is it for | What you could do with it |
|---|---|---|---|
| Euro Broadband 3MB | £1 |
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| Euro Broadband 20MB | £5 |
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| Euro Broadband 50MB | £10 |
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| Euro Broadband 200MB | £40 |
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How to get your Euro Internet or Broadband Booster
Just try to access data in the normal way via your handset or log in to your mobile broadband account when you're in Europe and you'll be offered the relevant options above - just choose the one you need and get surfing.
Pay monthly customers
We'll just add the cost of your chosen booster to your monthly bill.
Pay per day customers
Make sure you top up before you go, and the cost will come off your balance.
FAQs
What countries in Europe can I use the Euro Broadband Booster in?
You can use it in most of the countries that people travel to in Europe. Our Euro Travel Zone countries are: Austria, Azores, Belgium, Bulgaria, Cyprus, Czech Republic, Canary Islands, Denmark, Estonia, Finland, France, French Guyana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion, Romania, San Marino Slovakia, Slovenia, Spain, Sweden, Switzerland and the Vatican.
If you travel from one country to another, you can still access the internet as long as it's one of the countries above and the booster is still valid.
Can I get an internet or broadband booster for outside Europe?
For the rest of the world, data usage is charged at £7.50 per MB. We don't have boosters to cover these areas yet.
Can I use the internet on my phone or mobile broadband in Europe without buying a Booster?
We have boosters to buy so that you'll always know exactly how much you've spent and know that you won't get any unexpected bills. Using the internet on your phone or mobile broadband in Europe without a booster would previously have been charged at £1.50 per MB, so 50MB would have cost you £75. With a booster a 50MB allowance is only £10 so you're getting much better value with boosters. You can buy as many boosters as you want and the cost of it will come out of your balance or added to your monthly bill but you'll know exactly what you're paying.
Why do these Boosters give me an MB allowance instead of being 'unlimited' like it is in the UK?
In the UK we can control our own network so we're proud to give you great services like unlimited browsing. Unfortunately T-Mobile isn't in every country in Europe so you may be using another network that we've carefully selected. We have to pay them to share their network for the amount you use, so for this reason we have to give you an allowance for a fixed price.
