Facts and figures

Here are our vital statistics. These should help paint a picture of the size and scope of T-Mobile and where our strengths lie.

  • Almost 13 million customers (does not include wholesale or partner network customer bases).
  • 5000 employees
  • 294 retail stores across the UK.
  • 2G network covering 99% of the population
  • 3G network covering 93% of the population, rising to near complete population coverage for 3G services by the end of 2010.
  • Customer Service Centres in Doxford (Sunderland), Greenock (near Glasgow) and Merthyr Tydfil (Wales).
  • Head Office in Hatfield, Hertfordshire

Awards

2010

  • Best 'on-the-move' Mobile Broadband (Broadband Genie Road Trip Awards 2010)
  • Best Mobile Broadband (Mobile Industry awards 2010)
  • HTC Desire wins Gadget of the Week (Time Out 2010)

2009

  • T-Mobile Pulse is Best Budget Buy (Computer Shopper 2009)
  • T-Mobile Pulse in Best Android on a Budget (T3 2009)
  • T-Mobile G1 wins Best Mobile Handset (GSMA Global Mobile Awards, 2009)
  • T-Mobile G2 Touch wins 'Fanciest New Phone' (Nuts 2009)
  • Best Mobile Broadband (What Mobile Awards 2009)
  • Best Low Cost SIM Only Deal (SIM Only Contract Deals 2009)
  • Mobile Broadband Bronze Award (WebUser Awards 2009)
  • Best Network (Smartphone & PDA Essentials 2009)
  • First in eight categories out of 15 (independent YouGov Dongle Tracker survey 2009)
  • First for mobile broadband (P3 Solutions tests, Q1 2009)
  • Best Mobile Broadband (Mobile Industry Awards 2009)

2008

  • Best Online Retailer (What Mobile Awards 2008)
  • Best overall Mobile Broadband experience (P3 Solutions tests, Q3 2008)
  • Best mobile broadband network (P3 Solutions tests, Q4 2008)

2007

  • Online Retailer of the Year (Mobile Choice Awards 2007).
  • Consumer Operator of the Year (Mobile Awards 2007).

 

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